5 (more) reasons why end users bypass the IT department . O CEO da OM2 Tech, Rodrigo Montagner, participa de painel nos USA sobre o tema.
Segue minha contribuição ao tema "Cinco Razões pelas quais os usuários finais sofrem 'Bypass' dentro das empresas. Blog da empresa mrc-productivity dos USA
1. IT is restricted by budget
2. Lack of sponsorship from upper managementLet me ask you a question: What is the attitude towards the IT department within your business? Is it positive or negative?
3. Lack of presence
4. The alternatives are easierTaking the last point one step further, many users are tired of being “added to the queue.” They’re tired of filling out complicated forms, and then waiting until IT gets around to their request.
5. They don’t want IT to know what they’re doing